State Farm® Insurance Agent Ross Webb
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Julia Norton
October 8, 2026
5
out of
5
rating by Julia Norton
"The rep i had was very fluent and efficient in explaining everything. He took his time. Very friendly."
Todd Constans
October 8, 2026
5
out of
5
rating by Todd Constans
"Friendly Knowledgeable staff !!"
Vivian Smith
October 8, 2026
5
out of
5
rating by Vivian Smith
"Ross is a great agent. When I email him, he will respond either by calling or replying to my email usually within 24hrs.
When I had hail damage and needed my roof replaced, he guided me through the process and my roof was approved and done within 3weeks from filling my claim."
Rhonda Royce
October 6, 2026
5
out of
5
rating by Rhonda Royce
"I have been with State Farm for many years. Since retirement my needs have changed and Ross and the Team have been so helpful with making sure I had the best coverage for my needs & a lower monthly payment."
Kraftoné
October 2, 2026
5
out of
5
rating by Kraftoné
"The best in town! 100% recommend!"
We responded:
"Hello! Thank you so much for the 5-star review! "
Tara Clem
October 2, 2026
5
out of
5
rating by Tara Clem
"Great service and communication with a personal touch. Thank you!"
Jeremy Byrd
September 29, 2026
5
out of
5
rating by Jeremy Byrd
"Excellent service provided in a very timely fashion. Ross and his team are phenomenal to work with. Call Ross and his team for any of your insurance needs."
We responded:
"Hi Jeremy! Thank you for the 5-star review. We appreciate you allowing us to handle all of your insurance needs. "
tracey rademacher
September 26, 2026
5
out of
5
rating by tracey rademacher
"Wow! The staff is so welcoming and helpful. I worked with Amanda Cole, and what a joy that was. She made everything quick and painless when putting together a quote for new home insurance. She showed her expertise while answering all questions, and asked me questions that guided me toward the best decisions for me. Thank you, thank you for making me feel like more than just another customer!"
We responded:
"Hi Tracey! Thank you for taking the 5-star review!! We’re so glad you felt like more than just another customer, we will always promise to make you feel like more than just a number. Amanda will be especially happy to hear your feedback—she genuinely cares about helping clients make the best choices with confidence. We appreciate you!"
Pamela Harmon Potter
September 23, 2026
5
out of
5
rating by Pamela Harmon Potter
"Ross and associates are very kind and polite."
We responded:
"Hi Pamela! Thank you so much for the 5-star review! One thing we can promise about our office is that you will always be treated like family here, customer service is one of our number 1 priorities. Thank you for allowing us to handle all of your insurance needs. "
K G
September 22, 2026
5
out of
5
rating by K G
"This is agency goes over and above for their clients! They are always nice, courteous and friendly. Let me add that they also support our local community in different events."
We responded:
"Hello! Thank you so much for the 5-star review! Thank you so much for your wonderful review! We’re thrilled to hear that you feel we go above and beyond for our clients. Our team truly values being kind, courteous, and friendly, and we’re grateful you’ve noticed that. We’re also proud to support our local community through different events, so it means a lot that you mentioned that as well. Thanks again for your trust in handling your insurance needs and for taking the time to share your experience!"
Kristen Mitchell
September 17, 2026
5
out of
5
rating by Kristen Mitchell
"Andy at State Farm is such a responsive and helpful agent. Rates are amazing, the entire team is helpful and I'm so glad I switched to them! Ross, Amanda, Cassidy, Mary and anyone else I've ever dealt with have gone above and beyond."
We responded:
"Hi Kristen! Wow—thank you! It means a lot to hear that Andy and our team have gone above and beyond for you. We’ll share your feedback with Ross, Amanda, Cassidy, Mary, and everyone else who helped. We appreciate your 5-star review, trusting us with your insurance needs, and promise to always provide the same excellent service! "
Brenda Montelongo
September 16, 2026
5
out of
5
rating by Brenda Montelongo
"They Are So Friendly And Nice. They Explain Things Well. I Appreciate Everything They Do For Me With The House And Car."
We responded:
"Hi Brenda! Thank you so much for the 5-star review. We truly appreciate you saying we’re friendly and that we explain things well. It means a lot to know you feel supported with your house and car. Thanks for trusting us!"
Darla Wright
September 16, 2026
5
out of
5
rating by Darla Wright
"Everyone is so friendly and very helpful"
We responded:
"Hi Darla! We appreciate your 5-star review. Our team works hard to make every experience welcoming and supportive—so it means a lot to hear that. Thank you for allowing us to handle your insurance needs.
"
E. Z. Eades
September 15, 2026
5
out of
5
rating by E. Z. Eades
"Very pleasant and very helpful"
We responded:
"Hello! Thank you for the 5-star review! We’re glad you had a great experience with our team being so friendly and helpful."
Mary Miller
September 10, 2026
5
out of
5
rating by Mary Miller
"This is a friendly, caring, facility and there employees are a great group of people who are eager to help answer any questions and provide you with the proper amount of insurance you need."
We responded:
"Hi Mary! Thank you for the 5-star review! "
Paula Lahey
September 10, 2026
5
out of
5
rating by Paula Lahey
"GREAT staff! Awesome service! So far, fair to the consumer rates!"
We responded:
"Hi Paula! Thank you for your 5-star review! We appreciate your business and thank you for allowing us to handle all of your auto and home insurance needs! "
Daisy Duck
September 10, 2026
5
out of
5
rating by Daisy Duck
"The most helpful personable staff EVER!! MARY also is the sweetest thing on the planet.If everyone had her personality it would make life easy."
We responded:
"Hello Daisy! Thank you for the 5-star review! Mary has been an excellent asset since adding her to our team. She offers top notch customer service just like the rest of our team members. "
Ed Warns
September 10, 2026
5
out of
5
rating by Ed Warns
"Great people! Amanda worked hard to get my home and vehicle quotes tailored to fit my needs at a price I could afford. I like having someone who can answer any questions I have without using AI powered automation!"
We responded:
"Hi Ed! Thank you so much for the 5-star review. We are very lucky to have Amanda as our office manager and team player. There isn't any task she can't handle, and she will always go above and beyond for our clients. Thank you for allowing us to handle all of your insurance needs. "
Debra
September 9, 2026
5
out of
5
rating by Debra
"Shannon was great- first talked on phone then met in the office. Great quote for car insurance. Kind considerate, able to answer my questions."
We responded:
"Debra!! Thank you for the 5-star review! Shannon is a great team member, and she always goes above and beyond for her customers. Thank you for allowing us to handle all of your home and auto needs. "
Alysia Jennings
September 2, 2026
5
out of
5
rating by Alysia Jennings
"Great coverage at an affordable price. Ross has a great team that has made sure that I'm satisfied with my rate. They have proven to be very attentive and quick to respond. They are also local to me, so thats also wonderful."
We responded:
"Hello Alysia! Thank you so much for your 5-star review! We promise to always provide you with the same excellent customer service and attentiveness with each interaction you have with us. Thank you for allowing us to handle all of your insurance needs. "
Patti Waller
August 5, 2026
5
out of
5
rating by Patti Waller
"Great customer service. Our agent took her time and went through everything with me. She didn’t push me to get the unnecessary extra stuff."
We responded:
"Hi Patti! Thank you so much for the 5-star review! We will ALWAYS be 100% honest with you and make sure that you get the coverage you want and need. We will promise to always treat you like family :) "
Amanda Cole
August 1, 2026
5
out of
5
rating by Amanda Cole
"Shannon and Amanda were professional and friendly. Very satisfied."
We responded:
"Hi Amanda! Thank you so much for the 5-star review. Amanda and Shannon are both excellent assets to the team and I am very fortunate to have them in my office. We appreciate you allowing us to handle all of your insurance needs! "
Michelle Leone
July 21, 2026
5
out of
5
rating by Michelle Leone
"I am so thankful that I switched to State Farm (specifically this agency) 4 years ago from my previous company that I had for 16 years! I have multiple policies with State Farm now including home, auto and life! Amanda (Cassidy, Ross and the whole SF team) are truly amazing to work with. She is so knowledgeable in her field and I trust and rely on her completely to manage my policies. She is so incredibly friendly and very quick to respond ---- and explains in great detail any changes to coverages or premiums and always making sure that I am getting the best deal/coverage! I would highly recommend contacting Amanda if you are looking to change companies --- or even if you are not! The personalized service you receive from Amanda and the team at SF is fantastic!"
We responded:
"Hi Michelle! Thank you so much for the 5-star review! I truly appreciate your trust in Amanda to manage your policies. Amanda is a true rockstar! Her goal is always to respond quickly, explain every change to coverage or premium in detail, and make sure you’re getting the right protection. Amanda has truly helped mold the team to who we are today and continuing to grow. Thank you for allowing us to handle all of your auto, home, and life insurance needs. "
Mallory Middendorf
July 14, 2026
5
out of
5
rating by Mallory Middendorf
"I had a fantastic experience with Shannon at Ross Webb State Farm. She was extremely knowledgeable and made communication comfortable and easy. I'm so excited to be a part of the State Farm family!"
We responded:
"Hi Mallory! Thank you for the 5-star review! Shannon is a wonderful asset to our team. She is very knowledgeable and friendly. She always does her best to make each client feel like family before they leave the office. We are so excited to welcome you into the Ross Webb, State Farm family!"
Daytona Montgomery
July 13, 2026
5
out of
5
rating by Daytona Montgomery
"❤️❤️❤️❤️"
We responded:
"Thank you for trusting us with handling your insurance needs! We truly appreciate your business!
-Ross Webb, Amanda Cord, Shannon Miller, Andy Van Hyfte, Cassidy Jo Kerst, Shelia Hicks-Webb and Dawn Eakle"