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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Melissa Gouty

October 2, 2025

5  out of  5
rating by Melissa Gouty
"After a policy from a different agency went up $120 a month, I call Ross Webb's State Farm agency and worked with Cassidy. Oh, my goodness! What a pleasant experience! She was friendly and personable while being professional and thorough. By the end of the day, I had a home insurance policy that gave me MORE coverage than my original.policy without raising my costs, and I had a car insurance policy that decreased my costs by more than $50 a month! Wow! Looking forward to dealing with a local company who will know my name!"
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Rhylee Kerst

October 1, 2025

5  out of  5
rating by Rhylee Kerst
"The staff is so friendly, knowledgeable, and caring. I had a great experience while visiting the office, particularly with Cassidy as she handled my life insurance policy."
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Clint Spidle

September 30, 2025

5  out of  5
rating by Clint Spidle
"Amanda at Ross Webb State Farm was absolutely amazing! I truly can’t express enough how helpful, friendly, and professional she was throughout the entire process. She went above and beyond to make everything smooth and stress-free. I would highly recommend anyone with insurance needs to go to Ross Webb State Farm and be sure to ask for Amanda. You won’t be disappointed!"
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David Closson

September 22, 2025

5  out of  5
rating by David Closson
"Amanda took exceptional care of me. I payed less than half of what the same coverage was at my previous insurer. I had to ask twice if that was the correct price. Ross and crew were exceptional and I can recommend them without reservation"
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Bryan Reiling

September 11, 2025

5  out of  5
rating by Bryan Reiling
"Amazing people to work with. They care and take the time to help you."
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Sean Lange

September 11, 2025

5  out of  5
rating by Sean Lange
"I am a client of State Farm and Ross Webb is my agent. I have had nothing but positive experiences with their office. I am happy with my rates for home and auto and the service is always exceptional. I mainly deal with Amanda Cord. She is very friendly and helpful. I have trust and confidence that she will always be there when we need help or advice. I feel like I am treated like a friend anytime I visit the office not just a client. I would highly recommend them for any insurance needs."
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Chasity Lange

September 11, 2025

5  out of  5
rating by Chasity Lange
"Amanda Cord is awesome. She listens and understands. She takes care of me and my son. I would recommend State Farm all the way."
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Jordan Spezia

September 10, 2025

5  out of  5
rating by Jordan Spezia
"The Ross Webb agency has been great to work with! Very timely, very personal. Everything has been well executed so far!"
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Justin Cox

September 10, 2025

5  out of  5
rating by Justin Cox
"They have a great staff easy to work with and very responsive and helpful. Would definitely recommend."
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Cassidy Kerst

September 10, 2025

5  out of  5
rating by Cassidy Kerst
"Positive environment and takes care of their customers!"
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Shannon Miller

September 10, 2025

5  out of  5
rating by Shannon Miller
"Ross is great. He takes the time to address concerns and really cares about his customers."
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Heather Tucker

August 6, 2025

5  out of  5
rating by Heather Tucker
"Amanda has always been such a great help! Today, she called me, unsolicited, and was able to reduce my bill by hundreds of dollars! You rarely see a business reaching out to discuss options to save the consumer money! THANK YOU!"
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jenny Swain

August 5, 2025

5  out of  5
rating by jenny Swain
"Moved and everyone that I spoke to at the office was very helpful and understanding answered all my questions that I was asking very helpful"
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Marie Grimm

July 15, 2025

5  out of  5
rating by Marie Grimm
"Just want to recognize the hard work and dedication of Ross Webb and his team✨ So many recent questions about insurance rates drastically taking hits across the state for many people. He took time to show trends over the past few years and the general increase of recognized companies in the industry. Well done and much appreciated👏✨Keep up the good work!"
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Susan Tracy

June 12, 2025

5  out of  5
rating by Susan Tracy
"Very helpful and knowledgeable! Thank You for the friendly service!"
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Jill Deck

June 4, 2025

5  out of  5
rating by Jill Deck
"Cassidy was very efficient and thorough helping me complete my insurance coverage with State Farm Insurance. Highly recommended going to this State Farm Insurance office."
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Kim Stewart

May 28, 2025

5  out of  5
rating by Kim Stewart
"It's great.very nice ready to help.agent s.are ready no wait.i give you a hundred ⭐⭐⭐"
We responded:
"Hi Kim! Thank you so much for the 5 star review and the 100 stars!! We appreciate your kind words and you allowing us to handle all of your insurance needs. "
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Mark Shietze

May 27, 2025

5  out of  5
rating by Mark Shietze
"excellent customer service ! always attentive and wanting to be of service to more Lafayette residents ; you should check out their rates , either with or without the Telemetry device in the windshield"
We responded:
"Hi Mark! Thank you for the 5- star review. We appreciate your business, and we will always do our best to make sure we take care of our customers. "
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David Hancock

May 27, 2025

5  out of  5
rating by David Hancock
"Would recommend State Farm for home and auto insurance."
We responded:
"Hi David, thank you so much for the 5-star review! We appreciate your business. "
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Anniston Brant

May 13, 2025

5  out of  5
rating by Anniston Brant
"Every time I work with this office, it is such a smooth experience!"
We responded:
"Hi Anniston, we appreciate you and your families long standing business with us! Thank you for the 5- star review. "
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Diane Glassel

April 25, 2025

5  out of  5
rating by Diane Glassel
"I have to tell people how wonderful it was to get my car totally covered by State Farm when every insurance company's prices were ridiculously high. I was paying $65, then changed to $79, then jumped to $140. I couldn't pay that much with my Social Security so I dropped it. Looked at every other insurance quotes but they were all too high. Then I received a quote from State Farm and was so happy to find a top of the line insurance company still offering reasonable prices! It was easy to get just what I needed. Ross Webb State Farm. I now have great full coverage and can drive again! Nick, whom I talked to, saved me from paying more than I should. I am covered completely without breaking the bank. Thank you Nick and Ross!"
We responded:
"Diane-- thank you so much for the 5-star review. We appreciate your business, and we are very glad we were able to assist you with saving money. We will always do what's best to help our customers and go to the furthest extent we can. "
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Matthew Rice

April 21, 2025

5  out of  5
rating by Matthew Rice
"This agency not only lowered my auto insurance. I got a renters policy also for less than I was previously paying with another company just for Auto . Highly recommend!"
We responded:
"Hi Matthew, thank you for the 5-star review! We appreciate your business and thank you for allowing us to handle all of your insurance needs. "
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Diane Ackerman

April 10, 2025

5  out of  5
rating by Diane Ackerman
"I recently discovered State Farm had better home & auto rates than those I'd been paying to another company for 11 years. Nick was very knowledgeable and efficient and facilitated making the change to State Farm very easy."
We responded:
"Hi Diane, thank you for much for the 5-star review! We appreciate your kind words, and we are very lucky to have Nick on our team. We appreciate you allowing us to handle all of your insurance needs. "
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Carl Wenning

April 5, 2025

5  out of  5
rating by Carl Wenning
"We worked with Nick Hawkinson to set up insurance on our house and two cars. We couldn't be more pleased with Nick's prolific work! We spent several days going back and forth to get things right, and that we did. Nick is just the sort of person my wife and I want to assist us. Job well done, Nick!"
We responded:
"Hi Carl, thank you for the 5-star review! We are very lucky to have Nick in our office, he's a great guy! Thank you for allowing us to handle all of your insurance needs. "
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Shaltov Duvalto

March 29, 2025

5  out of  5
rating by Shaltov Duvalto
"Ross and his team are wonderful. Coming from USAA, where there are no insurance agents, I had no idea what an insurance agent does. Well, now I know. An insurance agent- at least if you have a good one like Ross- is on your side, making sense of the insurance world for you and helping you get the most out of it. I truly feel like Ross and his team treat me like family every time I need anything. I cannot recommend Ross Webb any higher."
We responded:
"Hi Shaltov, thank you for the 5-star review. Thank you so much for your kind words and we will always put the customers interest first and make sure that we take care of their needs. Share with all of your friends!!! "